Vacancy
CUSTOMER SERVICE OFFICER (RUSSIAN SPEAKER)
We are looking for a customer service officer with superior communication skills and a great work ethic to join our team. As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support. You must also
be adaptable and optimistic.

Responsibilities:
• Answer customer inquiries via phone, email, and in-person
• Direct customers to online resources
• Update customer records in the system, including notes about interactions
• Pitch ideas for improving customer care
• Create and maintain reports about customer interactions
• Attend weekly staff meetings
• Participate in team-building activities
• Develop a rapport with customers
• Encourage customers to complete surveys
• Make recommendations to management to improve customer experience

Requirements:
• High school diploma or GED required
• Knowledge and experience in communicating with Russian speaking customers
• bachelor’s degree or equivalent is preferred
• Proficiency in Microsoft Office Suite
• Previous experience in a corporate or office environment

Publication Date: 01.10.21
Closing Date: 31.04.2022
MARKETING DIRECTOR (RUSSIAN SPEAKER)
We are looking for a competent Marketing Director to be in charge of the organization’s marketing ventures. This primarily involves developing and implementing strategies to strengthen the company’s market presence and help it find a voice that will make a difference.
The ideal candidate will be an experienced professional with a passion for the job, able to employ unique marketing techniques. He/She will be a skilled marketing strategist and able to drive creativity and enthusiasm in others.
The goal is to increase the company’s market share and maximize revenues in order to thrive against competitors.

Responsibilities:
• Design and implement comprehensive marketing strategies to create awareness of the company’s business activities
• Supervise the department and provide guidance and feedback to other marketing professionals
• Produce ideas for promotional events or activities and organize them efficiently
• Plan and execute campaigns for corporate promotion, launching of new product lines
etc.
• Monitor progress and submit performance reports
• Responsible for producing valuable content for the company’s online presence,
editorial design and organizing the company’s publications
• Conduct general market research to keep abreast of trends and competitor’s
marketing movements
• Control budgets and allocate resources amongst projects
• Become the organization’s agent towards external parties such as media,
stakeholders and potential clients and build strategic partnerships

Requirements:
• Excellent leadership and organizing skills
• Analytical and creative thinking
• Exquisite communication and interpersonal skills
• Up to speed with current and online marketing techniques and best practices
• Thorough knowledge of web analytics (e.g. Google Analytics, WebTrends etc.) and Google Adwords
• Customer-oriented approach with aptitude
• Knowledge in dealing with the Russian market
• Proven experience and qualifications in Marketing and Communication or relevant field

Publication Date : 01.11.21
Closing Date: 31.05.2022
BROKER SPECIALIST
We are seeking an experienced Broker Specialist who is knowledgeable about the products and services our company offers. The responsibilities of a Broker Specialist include providing excellent customer service, closing deals, and processing documentation after the negotiation process is complete.

Responsibilities:
• Building relationships with clients
• Negotiating and closing deals with clients.
• Analyzing data and market trends
• Processing internal transactions
• Demonstrating a solid understanding of the company's products or services
• Networking to attract potential clients
• Preparation of analytical materials
• Participation and holding of online meetings

Requirements:
• Bachelor’s degree in finance, accounting, business or related field
• Experience in dealing with Russian companies is an asset
• Ability to multitask and work under pressure
• Experience with customer service
• Ability to evaluate complex information
• Strong analytical skills
• Excellent negotiation skills
• Proficiency in Microsoft and Office Suite

Publication Date : 01.10.21
Closing Date: 31.04.2022
BUSINESS DEVELOPMENT OFFICER
We’re seeking a business development officer to extend our reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help foster our strategy. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision

Responsibilities:
• Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy
• Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics
• Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
• Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals
• Maintain and share professional knowledge through education, networking, events, and presentation

Requirements:
• Ability to foster positive relationships with all individuals across the firm as well as clients
• Able to resolve problems offering effective solutions
• Demonstrate excellent speaking, writing, presentation and communication skills
• Self-starter with high degree of resourcefulness requiring minimal supervision
• Proficient with use of modern office technology
• Working experience with sales techniques
• Proven ability to plan and manage resources
• Experience in dealing with Russian companies is an asse

Publication Date : 01.12.21
Closing Date: 30.06.2022
CORPORATE ADMINISTRATOR
We are looking for a self-motivated corporate administrator with strong leadership skills and a thorough understanding of business operations to facilitate and optimize our business processes.

Responsibilities:
• Drive and supervise positive business growth
• Oversee day-to-day business activities
• Introduce and implement innovative short and long-term business goals
• Liaise and consult with clients, staff, and suppliers
• Evaluate and enhance employee performance
• Improve business programs, technologies, and policies
• Negotiate and approve agreements with internal and external stakeholders
• Oversee and manage budget activities
• Harmonize organizational activities

Requirements:
• Work experience within a professional or corporate environment
• Excellent written and verbal communication skills
• Problem-solving skills. • Broad business knowledge
• Excellent networking skills
• Experience in dealing with Russian companies is an asset
• Ability to multitask, prioritize and work under pressure
• Ability to evaluate complex information
• Proficiency in Microsoft and Office Suitе

Publication Date: 01.12.21
Closing Date: 30.06.2022
Please send your VC and all the questions to hr@lanainvest.com